Welcome to Holyhead Car Hire. These Terms of Service govern your use of our website and vehicle rental offerings. By accessing our services, you agree to these terms.
Rental Terms
All vehicle rentals are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle collection. This document outlines the specific terms, conditions, insurance information, applicable charges, and your responsibilities related to the rental. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement prevails.
Eligibility Criteria
Renting a vehicle requires:
- To hire a vehicle from Car Hire in Holyhead, you must be at least 21 years old, though age requirements may differ based on the vehicle type, and additional fees may apply for drivers under 25. A valid driving licence suitable for the vehicle category, held for the duration stated in the Rental Agreement, is required. You will also need to present valid identification and proof of your current address, along with payment information and a security deposit. Additional conditions outlined in the Rental Agreement must also be met.
Booking and Payment Process
- Reservations can be made via our website, by telephone, or directly at our Holyhead office. A deposit may be necessary to confirm your booking. The remaining balance and security deposit are usually required upon vehicle pick-up. All prices are listed in British Pounds (£) and include applicable VAT. We accept major credit and debit cards, ensuring secure transactions through trusted payment providers.
Vehicle Pickup and Drop-off
- Upon collecting your vehicle, it is important to conduct a thorough inspection and report any pre-existing damage without delay. A vehicle condition report will be completed and signed at this time. You are expected to return the vehicle in the same condition as it was received, taking into account normal wear and tear. Any new damage will be evaluated and appropriate charges will apply. The vehicle should also be returned with the same fuel level, as refueling fees will be incurred if the tank is not at the initial level. Late returns could result in extra charges, so please inform us if you anticipate a delay. You will be held responsible for any parking fines, traffic violations, or other charges incurred during your rental, in addition to an administrative fee.
Insurance and Liability Terms
- All rentals include basic third-party insurance. Detailed coverage information and excess amounts can be found in your Rental Agreement. Additional insurance options may be offered to lower your financial liability. It is wise to examine these options thoroughly. You remain accountable for any damage or loss up to the insurance excess, except when covered by additional insurance. Any damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, regardless of insurance coverage.
6. Modifications and Cancellations
Cancellation and amendment policies differ based on the type of booking and the advance notice provided. For precise information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or failure to show up may incur additional fees.
7. Restricted Activities
Prohibited Vehicle Uses
- Use of the vehicle for any unlawful activities is strictly prohibited. Engaging in racing, rallying, off-roading, or similar risky undertakings is not allowed. Transporting hazardous materials or substances is forbidden. Subletting the vehicle or permitting unauthorized drivers is not permitted. Driving under the influence of alcohol or drugs is unacceptable. The vehicle must be used for its intended purpose only, and passengers or weight limits must not be exceeded. Driving beyond the agreed geographical boundaries requires prior approval.
Breach of these terms may lead to rental termination and fees.
Liability Limitations
To the fullest extent allowed by English and Welsh law, Car Hire in Holyhead is not responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claim is limited to the amount you paid for the rental in the past 12 months. This limitation does not apply to liability for death or personal injury due to negligence or fraud.
9. Applicable Law
These Terms are regulated by the laws of England and Wales. Disputes will be addressed exclusively by the courts in these jurisdictions.
10. Term Updates
We reserve the right to update these Terms at any time. Changes take effect immediately once posted on our website. Continued use of our services indicates your acceptance of the revised Terms.
Contact Us
For inquiries regarding these Terms, please reach out to us:
Holyhead Car Hire Services
Riverside Way, Holyhead LL65 2YH, UK
Contact Number::
443332100115